Terms of Service for PropNavigatorOne.com
Last updated: 2025
1. Introduction
Welcome to PropNavigatorOne.com. These Terms of Service govern the processing of real estate deals offered by PropNavigatorOne. By accessing or using our services, you agree to comply with these terms. Our registered office is located at Museumstrasse 2, 8001 Zürich, Switzerland. Business ID: CHE-431.648.056. For inquiries, contact us at +41767385463 or via our contact form.
2. Services
We provide comprehensive real estate deal processing services, including property listing management, transaction coordination, document handling, and escrow facilitation. All services are delivered in accordance with Swiss law and industry best practices.
3. Registration and Account
To use our platform, you must register and maintain an active account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.
4. User Obligations
You agree to provide accurate information, comply with all applicable laws, and not engage in fraudulent or unlawful activities. You must not interfere with the security or functionality of our website.
5. Fees and Payment
Fees for our services are outlined in your service agreement. Payments are due upon invoice and can be made via bank transfer or other methods specified on our platform. Late payments may incur interest.
6. Refund Policy
Our refund policy ensures fair treatment for our clients. The following terms apply:
- Eligibility: Refunds are available if a cancellation request is submitted within 14 days of initial payment and no substantial services have been rendered.
- Request Process: To request a refund, submit a detailed request via our contact form including your account details and reason for cancellation.
- Timeline: Refund requests are reviewed within 5 business days. Approved refunds are processed within 30 days to the original payment method.
- Partial Refunds: If services have been partially performed, a pro-rata refund will be calculated based on work completed.
If you believe you are entitled to a refund under this policy, please contact us promptly. We strive to ensure transparency and customer satisfaction in all transactions.
7. Limitation of Liability
To the fullest extent permitted by law, PropNavigatorOne shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
8. Governing Law
These Terms of Service are governed by the laws of Switzerland. Any dispute arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts in Zürich, Switzerland.
9. Contact Information
If you have questions or concerns about these terms, please contact us at:
PropNavigatorOne
Museumstrasse 2
8001 Zürich, Switzerland
Phone: +41767385463
Business ID: CHE-431.648.056